Had enough of Palmera. This business is not a member of Business Consumer Alliance. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. You must log in or register to reply here. RCI, LLC is not responsible for any activities or services provided third party providers. Palmera Vacation Club. Someone's going to jail and it isn't me. Fla. Barcelo bought out Occidental right . We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. I would also send a copy via USPS certified mail with tracking today. Scam Clue 5: A promotion that poses as an investment. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Learn More. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Location. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Get direct access to Palmera Vacation Club through official links provided below. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. To be updated with all the latest news, offers and special announcements. On our way down to Hilton Head, we were a little bit behind schedule. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Initial Palmera Vacation Club complaints should be directed to their team directly. Most real companies would take the time..will see where it goes. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. File a complaint. Box 7602, Hilton Head Island, SC 29938. ST-36515. I want to close my bank account in hopes of getting away from these vultures. Category Timeshares & Vacation Clubs. You are using an out of date browser. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. For a better experience, please enable JavaScript in your browser before proceeding. It was basically, sorry sucker attitude. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Contact them directly! We retained All of the lies, promises, and representations are part of the scam. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Write reviews, ask and respond to questions,
Travel benefits are administered by third party providers under contract with RCI, LLC. available to us. I should be able to sue myself out of this contract since they did not sell my current time share. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. The club promoter is making a profit somewhere along the process. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. They lie right to your face and then remind you that nothing they say is legally binding! After all, it's not their money but yours. We are dedicated to delivering vacation memories that last a lifetime. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. So he takes us to another person so we can "check out". Where can I get more information about the class action lawsuit. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. I've had my bank account since 1975 and want to keep it. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. How much do you spend normally on your hotel? Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Claim it and get a lot of features. go back to original rules when we joined or get out of contract. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. They promised it would be sold in 3. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. I have already paid $2655 plus $846. Read your contract for rescission and follow those directions exactly as stated. Sign up for free now, Sign up for free to participate on the website. We were lucky and did not fall for their lies (in 2011). It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Payment . Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Rental: CST: 2081369-50. I am still suffering with cancer issues and cannot pay my medical bills. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Write reviews, ask and respond to questions,
I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Interested in Palmera Vacation Club? Palmera Vacation Club Members Association, Inc. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Nov 15, 2016. All content should be genuine and unique to the guest. Hang onto your paperwork. Everything you need for a luxurious relaxing vacation. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. The guy then became upset and challenged us why we could base our decision based on something online. Report inappropriate content Robert F 2 posts 92. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. This post has been removed at the author's request. We were blatantly lied to about our purchase. At this point I am willing to let them keep the money they sham me out of. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Claim it and get a lot of features. Exchange: CST: 2046555-50. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. It has been over 9 months. Amount Settled: $0.00. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Palmera Vacation Club has been in contact with Ms. ***** File No. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Argentina Australia Belgi (Nederlands) Belgique (Franais) Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. This is the version of our website addressed to speakers of English in the United States. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Pay only $199USDon your exchange fee when you book select Orlando resorts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. would get enough money to pay off their time share. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB reports on known marketplace practices. He also danced around answering a lot of questions. I'm tired of the lies. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. The most helpful contributions are detailed and help others make better decisions. Thats just false for anything thats not outright property ownership. Palmera Vacation Club. Judging by everything I'm reading, nothing has changed and they are still lying. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. This allows us to verify that our reviews come from real guests like you. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Check the spelling of your query. 602357907. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Click here to get notifications about new complaints of Palmera Vacation Club. And we prefer to vacation by ourselves instead of as a group. 213. We were told they no longer sell that On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Don't have an account? This is a massive operation I thought. Reviews are most valuable when they are original and unbiased. Sounds like your bases are covered. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Have you tried contacting them? Must call to book. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. #3. He didn't listen to anything we said at all. We purchased a timeshare with Palmera. Should I contact the finance company as well to let them know we have canceled the contract? We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. I submitted a certified letter to the company with no response. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Mr sheldon kept on with his attack he threaten to f- up our credit. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Re: Palmera Vacation Club No. Feb 28, 2023 7:27 pm EST. the 2 timeshares we were trading in would be sold and that we $12,000. Consider how much of your income goes towards bills and what you have left over at the end of each month. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We asked plenty of questions, figuring 4 heads were better than 2. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. product but we could spend more $ and upgrade. Reply. Also publication TIMESHARING TODAY. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. $291.18/mo Est. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Login to participate on the website. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. This was enough to scare us away. Vacation Club. No. The price level of this organization is high according to consumer reviews. Please be wary when you go on this tour. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Other restrictions may apply. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Desired outcome: Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Each unit is professionally decorated and refurbished every year. In Share your photos and videos with others to prove the truth of your words. My wife and I was deceived and lied to, they are good at what they do. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Help please. We attended the 90 min presentation this past weekend in Hilton Head Island. Complaint Resolution Index (CRI) Explained. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". One thing I have now witnesses and everything was recorded just last year before COVID 19. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Our records indicate the company failed to respond to the one complaint brought to its attention. Down and my maintenance fee. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Complaint Resolution Index (CRI) Explained. Our records indicate the company failed to respond to the one complaint brought to its attention. I have tried multiple times and never receive a response from the request. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.
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